Because of the increasing cultural diversity in America today, learning Spanish will give you the edge to successfully reach the Hispanic Market.
Currently 11.5 % of the US population speak Spanish at home. By 2050 the number of Spanish speakers is expected to increase to 530 million with the Spanish speaking population of the US alone currently increasing at more than 1 million per year.
American businesses now have a major stake in reaching this major market segment, as well as its countries of origin, notably, Latin America.
Companies should realize the importance or reaching this fast growing Hispanic market. If your business has bilingual employees, the Spanish speaking community won't hesitate to do business with you. You will be able to service their needs without making them feel out of place.
In the private sector, Spanish speakers in an organization have a distinct competitive advantage in the work place. Our Hispanic population continues to grow with no intention to abandon their beloved language. A need for Spanish speakers in the private workplace is a fact.
In the public sector (government and education, for example), Spanish-speaking employees are especially valued. Spanish speakers who handle customer service with a large Hispanic client population can be the difference between a good first impression of the organization and a negative experience.
It is very important to realize that learning Spanish is not memorizing a few questions and answers you use all the time. This would only help you get by in a short telephone conversation. Then, what do you if the customer on the other end of the line has a problem or needs information about your company or products? What do you do then? Some food for thought.
If learning a few phrases is your goal, you can use Rosetta Stone or similar software products in the market to achieve this objective. These products will give you a foundation of fundamental vocabulary, but will not teach you to communicate effectively at a professional level.
Learning a second language is a more complex process that should not be simplified or underestimated.It means being able to communicate effectively, ask and provide information, sell products, services, solve problems and most important, building relationships with customers.
Being from Spain and after many years or experience as a Spanish trainer, I can assure that language and culture go together. There is not one single variety of Spanish. There are major differences between the Spanish of Mexico, Central America, northern South America, and Southern South America, not to mention such places as Puerto Rico, and, of course, the motherland, Spain. Getting to know the Hispanic culture as well as the language will guarantee your business success in reaching the fast growing Hispanic market.
Having employees learn Spanish can be a great benefit to your business, especially if you are located in some parts of the country, such as Southern Florida, Southern California and parts of New York City, where Spanish is no less dominant a language than English.
Learning Spanish will get your business ahead of the game in this global economy. If you own a business, consider going bilingual and you won't be sorry you did.
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